Carsten Schöne (Merck)

Head of ERP Business Process Management and Governance | Merck


Entrepreneurial behavior in a DAX company. Can Process Mining be established bottom up only?


Carsten Schöne is 43 years old and has studied economics at the Ruhr-University Bochum and University of Stockholm. His career at Merck started as functional analyst in warehouse management and distribution with the focus on international SAP roll-out projects. With the implementation of Business Process Management at Merck and a parallel Executive MBA development in St. Gallen he recognized the importance of a comprehensive Business-IT alignment on customer-driven processes. For the last two years, he has been heading a small governance team building up the capability of Process Mining as part of BPM to anchor this mindset and drive business process excellence at Merck.